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Understanding Your Bill

NOTICE: ImOn Customer Alert! ImOn customers we want to make you aware of a website that is posing as an ImOn invoice payment site. The following site - https://www.doxo.com/info/imon-communications - IS NOT sponsored by or affiliated with ImOn Communications in any way.  DO NOT make ImOn service payments through this site.

Below you can find legitimate ImOn payment options. If you have any questions, please contact ImOn Customer Care at 319-298-6484

It is ImOn's goal to provide you with a single, easy-to-understand bill for your ImOn services. Please use this section to better understand the elements of your bill and what they mean.

ImOn Payment Options:

ImOn provides customers several options to pay your bill.

Online: You can view and make payments by registering your account through the ImOn Account Manager. You will need your ImOn account number and existing account password created at time of sale. Click here to get started.

Mail: Payments made by mail should be sent to the address specified in your bill: ImOn Lockbox, PO Box 3446, Cedar Rapids, IA 52406-3446.

Local Drop Off: Payments can be dropped off at ImOn's headquarters in the Great America Building in downtown Cedar Rapids or can be placed in the after-hours payment drop box located in the south parking lot. 

Downtown Cedar Rapids Bank and Trust: Additionally, check or money order payments (no cash) can be made at the Downtown Cedar Rapids Bank and Trust location during normal bank hours or after hours in the night deposit box in the bank's drive thru. Cedar Rapids Bank & Trust - 500 First Avenue NE, Cedar Rapids, IA 52401.

Direct Deposit: ImOn's easy direct deposit program allows your monthly payment to be automatically deducted from your checking or savings account. Click here to download the form.

By Phone: Payments can be made by credit card by calling 1-800-905-5556. You will need your ImOn account number when making the payment. A $5.95 fee applies for all credit card payments by phone.