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Service Impacting News

Below you will find important announcements that may impact your ImOn service in the near future.

If you have any questions, please call ImOn Customer Care at 298-6484 or to report a service issue CLICK HERE.

Cable TV Maintenance

June 16, 2017 - At 5:30am on Friday, June 16, ImOn will be preforming upgrades to a few cable TV channels. The channels affected will be TBS, TNT, CNN, and TruTV.  Starting at 5:30am, these channels will go down for approximately 5 minutes. Once the maintenance is complete the channels will be restored. Thank you for your patience and understanding. If you have any questions, please contact ImOn Customer Care at 319-269-6484.

Internet Maintenance

July 6, 2017 - Between 2:00am and 5:00am on Thursday, July 6th , ImOn Communications will be performing maintenance to a portion of our Internet system. This upgrade is being performed to ensure that ImOn Internet customers are receiving the best product possible. During this maintenance window, all Internet service will go down and modems will reboot. Once the maintenance is complete, Internet service be restored. If you have any questions, please contact ImOn’s Customer Care at 319-298-6484. We apologize for any inconvenience this may cause. Thank you for your understanding and for choosing ImOn Communications as your local service provider.

Digital Transition June 15, 2017Female_Holding_Remote_1.png

June 15, 2017 - ImOn is moving 10 channels in the Local Plus cable TV lineup from analog to digital format.

  • ESPN News - Channel 31 or manual tune 31.0
  • WGN America - Channel 33 or manual tune 811.0
  • WE TV - Channel 69 or manual tune 69.0
  • SyFy - Channel 71 or manual tune 871.0
  • Independent Film Channel - Channel 73 or manual tune 873.0
  • Weather Channel - Channel 103 or manual tune 890.0
  • MSNBC - Channel 104 or manual tune 889.0
  • Food Network - Channel 105 or manual tune 822.0 
  • CNN - Channel 106 or manual tune 806.0
  • Fox News - Channel 107 or manual tune 887.0

 
ImOn is also adding new HD channels

  • Independent Film Channel - HD 873
  • RFD-TV - HD 851
  • MavTV - HD 859
  • Hallmark Movies and Mysteries - HD 882

 

For more information and what actions you may need to take, click on "Digital Transition" in the menu on the left.