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Service Impacting News

Below you will find important announcements that may impact your ImOn service in the near future.

If you have any questions, please call ImOn Customer Care at 298-6484 or to report a service issue CLICK HERE.

ImOn Network Maintenance

October 19, 2017 - Between 1:00am and 4:00am on Thursday, Octoer 19, ImOn Communications will be performing maintenance to our fiber-to-the-home servers. 

During the maintenance window, ImOn customers will experience an outage in their Fiber-to-the-Home services that could last up to 5 mintues. Once the maintenance is complete, your services will be restored automatically. No action needs to be taken by you.

We apologize for any inconvenience this maintenance may cause and we thank you for your patience. If you have any questions, please contact ImOn customer care at 319-298-6484.

ImOn Network Maintenance

October 20 - Between midnight and 5:00am on Friday, October 20th, ImOn Communications will be performing maintenance on our network. This maintenance is required in order to accommodate the City of Cedar Rapids' Relocation Project. During this maintenance window, ImOn will be moving some of our aerial network fibers underground.

Because of this move, ImOn customers will experience an outage in their Internet, cable TV, and phone services that could last up to five hours. Once the maintenance and move is complete, your services will be restored automatically and no action will need to be taken.

We apologize for any inconvenience this maintenance may cause and we thank you for your patience. If you have any questions, please contact ImOn customer care at 319-298-6484.